National Transaction Corp<\/a> team for Gloria’s excellent help last week regarding a repeatedly declined transaction – which the customer insisted should go through.\u00a0 With Gloria’s assistance and information, our customer finally acknowledged there were insufficient funds and gave us a new card to run instead.\u00a0 The joy of dealing with the public!<\/p>\nIn the bigger picture, her help that day is typical of the wonderful service your whole team consistently provides.\u00a0 When I call periodically, it’s because there’s a problem… and it’s usually about money…\u00a0 and it’s usually “the other guy’s” fault!<\/p>\n
Your team always goes to bat cheerfully and gets results for us.\u00a0 In this age of electronic switchboards and giant financial institutions, I’m amazed at the personal attention and speedy resolution your team always delivers.<\/p>\n
We get cold calls from banks or card processors almost every week promising better rates or some “great deal” to handle our transactions.\u00a0 Before they can explain their offer, I tell them I’m already working with friends in the business and hang up as quickly as possible.<\/p>\n
You’ve earned my business and loyalty and I can’t say enough good things about your service.\u00a0 Thank you for all you do!<\/p>\n
Sincerely, George<\/p>\n
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Mar 21, 2016 at 2:14 AM Hi Gloria, Cathy & Bill, I want to thank the National Transaction Corp team<\/p>\n