Double refunds are when a customer is provided with two refunds for the same transaction. Chargebacks can be involved in a double refund.<\/p>\n
Double Refunds Happen When:<\/strong><\/p>\n Chargebacks are filed after a refund is issued.<\/strong><\/em> The consumer contacts the merchant and requests a refund, but the funds aren\u2019t returned immediately. The consumer thinks the request for the refund was ignored and files a chargeback. Then both the chargeback and the refund are being processed.<\/p>\n Chargebacks are filed before a refund is issued.<\/strong><\/em> The consumer calls the bank and initiates a chargeback. Then, the consumer calls the merchant and expresses dissatisfaction. To try to avoid a chargeback, the merchant provides a refund. However, the merchant has no idea of the fact that a chargeback has already been filed because the consumer calls the bank first<\/p>\n Even thou a merchant provided a refund with a customer that doesn\u2019t guarantee that a chargeback won\u2019t be initiated. Same thing with chargeback that has been filed doesn\u2019t guarantee that customer won\u2019t contact the merchant and demand a refund as well.<\/p>\n Just because a merchant provided a customer with a refund that doesn\u2019t guarantee that a chargeback won\u2019t be initiated. Same thing with chargeback that has been filed doesn\u2019t guarantee that customer won\u2019t contact the merchant and demand a refund as well.<\/p>\n It is possible for the customer to receive a double refund for the one purchase transaction.<\/strong><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Double refunds are when a customer is provided with two refunds for the same transaction. Chargebacks can be involved in<\/p>\n