{"id":3851,"date":"2016-12-21T14:33:53","date_gmt":"2016-12-21T19:33:53","guid":{"rendered":"http:\/\/www.nationaltransaction.com\/credit-card-merchant\/?p=3851"},"modified":"2023-04-13T13:52:36","modified_gmt":"2023-04-13T17:52:36","slug":"ways-prevent-chargeback","status":"publish","type":"post","link":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/ways-prevent-chargeback\/","title":{"rendered":"WAYS TO PREVENT CHARGEBACK"},"content":{"rendered":"<p><b>Ways to Prevent <a href=\"https:\/\/www.nationaltransaction.com\/\">CHARGEBACK<\/a>:<\/b><\/p>\n<p><em><strong>Provide Receipts&nbsp; for every single transaction.<\/strong><\/em>&nbsp;Receipt serves as a good reminder to the purchase they make and decreases the likelihood of a charge back. Have the conditions of sale written on the receipt<\/p>\n<p><em><strong>B<\/strong><strong><em>e <\/em>clear about refunds, returns and cancellation policies &#8211;<\/strong> <\/em>include refund, return and cancellation policy on your website.<\/p>\n<p><strong><em>Make sure charge descriptions are clear. Use dynamic descriptors &#8211; <\/em><\/strong>with&nbsp;dynamic descriptors, you can include specifics like the product purchased, business name, business location and contact information. Include a number as part of the charge description.<\/p>\n<p><strong>Provide accurate descriptions of products and services &#8211; &nbsp;<\/strong>accurate product descriptions are particularly important for online ecommerce where customers often dispute transactions because the product they received is not as it was described online.<\/p>\n<p><strong>Get signed proof of delivery products &#8211; <\/strong>especially if you&#8217;re an online ecommerce vendors that ships products regularly.<\/p>\n<p>Communicate with customers about renewals &#8211; if your customer accounts are set to automatically renew, make sure you notify those customers of their renewal months leading up to the renewal day.<\/p>\n<p>When a&nbsp; cardholder contacts their credit card-issuing bank and asks for a refund on a transaction for a purchase or service made on their card is called chargeback.<\/p>\n<p><strong>Most Common Reasons for Chargebacks:<\/strong><\/p>\n<p><strong><em>Point-of-sale processing errors<\/em><\/strong><\/p>\n<p><em><strong>Customer disputes<\/strong><\/em> like, customer doesn\u2019t recognize the charge, customer claims they didn\u2019t receive the item they ordered.<\/p>\n<p><em><strong>Fraud, or potential fraud <\/strong>(c<\/em>ustomer claims the transaction is fraudulent &#8211; the purchase was made with a stolen card).<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ways to Prevent CHARGEBACK: Provide Receipts&nbsp; for every single transaction.&nbsp;Receipt serves as a good reminder to the purchase they make<\/p>\n<div id=\"more-button\"><a class=\"btn btn-more excerpt-more\" href=\"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/ways-prevent-chargeback\/\">Continue Reading<\/a><\/div>\n","protected":false},"author":1,"featured_media":3855,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[69],"tags":[199,345,401,21,608,683,108,305,76,212],"class_list":["post-3851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-best-practices-for-merchants","tag-bank","tag-cardholder","tag-chargeback","tag-credit-card-2","tag-customer","tag-ecommerce","tag-fraud","tag-online","tag-point-of-sale","tag-transaction"],"_links":{"self":[{"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/posts\/3851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/comments?post=3851"}],"version-history":[{"count":3,"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/posts\/3851\/revisions"}],"predecessor-version":[{"id":4961,"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/posts\/3851\/revisions\/4961"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/media\/3855"}],"wp:attachment":[{"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/media?parent=3851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/categories?post=3851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nationaltransaction.com\/credit-card-merchant\/wp-json\/wp\/v2\/tags?post=3851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}